BSM Reports

MicroScope – September 2019: Helping digital transformation
sponsored by MicroScope
EZINE: The channel is helping customers to digitally transform their businesses to keep up with trends and plan for the future
Posted: 08 Feb 2021 | Published: 06 Sep 2019

MicroScope

 The Social Business - Advent of a new age
sponsored by IBM
WHITE PAPER: This white paper discusses the ins and outs of social businesses, uncovering what it means, the value it brings, and what you should expect for the future.
Posted: 23 Jun 2011 | Published: 22 Jun 2011

IBM

Health and Beauty Company Manages 2,000 Transactions per Minute
sponsored by Delego
CASE STUDY: Access this case study to find out how this $3 billion a year company found a platform that helps securely manage large volumes of transactions without hesitation.
Posted: 02 Dec 2014 | Published: 02 Dec 2014

Delego

PODCAST: Defend IT, Delight Users and Launch BSM with Network and User Service Alignment
sponsored by ASG Software Solutions
PODCAST: Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.
Posted: 25 Mar 2010 | Premiered: Mar 25, 2010

ASG Software Solutions

How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency
sponsored by Sterling Commerce, An IBM Company
WHITE PAPER: This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units.
Posted: 11 Sep 2009 | Published: 01 Sep 2009

Sterling Commerce, An IBM Company

ITIL and ITSM: How IT is becoming more service-oriented
sponsored by TechTarget ComputerWeekly.com
EGUIDE: effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by machine learning, how it can be used in the cloud and the datacentre, and the role ITIL could play in digital business transformation.
Posted: 03 Jul 2020 | Published: 03 Jul 2020

TechTarget ComputerWeekly.com

Hybrid IT Service Management
sponsored by FrontRange Solutions Inc.
VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

FrontRange Solutions Inc.

A Brazilian company adopts IBM System z to handle rapid business growth
sponsored by IBM
WEBCAST: This on-demand video case study explains how Sicoob, Brazil's largest cooperative credit system, achieved high performance and scalability by investing in the right server platform, allowing the company to accommodate business growth.
Posted: 21 Feb 2014 | Premiered: May 29, 2013

IBM

Support Global Expansion with Trade and Financial Compliance
sponsored by SAP America, Inc.
ANALYST BRIEF: The SAP BusinessObjects Electronic Invoicing for Brazil (SAP BusinessObjects Nota Fiscal Eletronica) application helps companies that do business in Brazil meet digital invoice regulations. The application enables automated, certified, and secure communication with government systems at the state and federal level.
Posted: 05 Nov 2009 | Published: 05 Nov 2009

SAP America, Inc.

IT Services: A Management model for CIOs
sponsored by CenterBeam
EGUIDE: This expert e-guide explains how IT services and managed service providers (MSPs) deliver strategic value to the organizations that use them, and offers tips for choosing the right MSP. Also inside, learn why savvy CIOs are flocking to cloud computing.
Posted: 26 Jun 2013 | Published: 26 Jun 2013

CenterBeam